Shipping policy

This shipping policy is for Dreamscape Bathworks LLC and was last updated on 2/17/2026.

1.      SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

Economy (5-8 Business Days): $6.85

Standard (3-4 Business Days): $11.99

 

Economy shipping is FREE when customer spends more than $25.00.

 

2.      PROCESSING TIME

Orders are processed within 2 business days excluding weekends and public holidays. Once the item has been fulfilled and provided to the delivery carrier, a tracking number will be sent to the customer.

3.      CANCELLATIONS

After an order is submitted, processing begins, and the order cannot be canceled. If there are any questions about canceling an order, please contact us.

4.      RETURNS

Returns will be accepted within 30 days from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns. For more information, visit https://dreamscapebathworks.com/policies/refund-policy.

5.      DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status. Customers will receive a tracking number once purchase is transferred to the shipping carrier.

6.      DAMAGED ORDERS

Dreamscape Bathworks LLC is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping carrier.

7.      SHIPPING RESTRICTIONS

Dreamscape Bathworks LLC does not currently ship internationally.

8.      CONTACT

For questions about this shipping policy, contact:

Email: dreamscapebathworks@gmail.com